Warranty sales and review

How much per year does incomplete or unsatisfactory paperwork cost you in warranty reimbursement?  For many dealerships the figure can easily reach six figures.  When Plante & Moran conducts a warranty audit, we do exactly what the factory would do.  We compare your current warranty practices against the manufacturer’s prescribed warranty compliance manual.  Based upon the paperwork presented, we will tell you how much the manufacturer would refuse to pay.  Our fees are substantially less than the charge back exposure we uncover.  In addition, we provide recommendations to align your practices with manufacturer’s guidelines.

Similarly, we conduct sales incentive and system reviews of your current sales files, making sure you have complete and accurate information – including compliance with federal, state and manufacturer’s policies and procedures.

We have extensive experience in numerous audits of dealerships by the manufacturer. Upon notice of being selected to audit, we have helped dealerships prepare for the audit and assist them dealing with any audit findings.