Senior Distance Learning Series   

Overview

AOPHA and Plante & Moran have teamed to offer a series of distance learning educational opportunities about the survey process in nursing homes. In this series, we will look at the survey process from several different approaches.

The first session looks at the survey process from the headset of the environmental services staff. We will review the pertinent regulations and requirements, look at the most frequently cited deficiencies, and develop strategies to be prepared for and manage the survey while it is in-process.

In our second program we focus on the front line staff - how to be ready when the announcement is made "Surveyors are in the building." Do you have an Action Plan? We will look at ways to prepare the staff to be ready for survey - what to expect, what to do, what to say. Part of survey success is readiness as the surveyors are spending more time interviewing and observing the front-line staff.

The final survey session will stress recent process changes, the interpretive guideline updates and preparing for the Quality Indicator Survey. The survey world is ever-changing so we will focus on what is happening, how the surveyors are using the latest updates and revisions and what to expect next.

The interdisciplinary team can hear and see the same information via audio and Web formats at the same time and not incur travel expenses for the facility. Plus, continuing education certificates will be sent to your door.

Speaker

Jane Belt, Consulting Manager, Plante & Moran, PLLC, Columbus.  Jane Belt has a Masters degree in nursing and is a certified gerontological clinical nurse specialist and legal nurse consultant. She was a director of nursing in long-term care for 13 years. She has been a management consultant for 16 years. Plante & Moran is a consulting and educational company which has provided direct and indirect services to over 700 nursing facilities in the Midwest to positively impact the quality, quantity and cost of long-term care.

Schedule (Please note that each event is scheduled for 1-2 p.m. ET) :

• September 23 : Survey Tips for Environmental Staff - Housekeeping, Laundry and Maintenance (Environmental and Facilities Managers and Staff)
• October 21 : Survey Readiness for Front Line Staff (Front Line Staff of the Interdisciplinary Team)
• November 11 : Survey Updates (Department Directors, Managers of the Interdisciplinary Team)