operations management

Colleges & Universities are being asked to do more with less, but how?

Operations management is a comprehensive and systematic review of an organization, unit, or function that is designed to identify strengths and weaknesses. From the information gained in the review, our consultants can then develop an appropriate strategy that will correct the weaknesses and reinforce the strengths. Frequently, the assignment results in the redesign of various institutional processes to provide improved service delivery.

Specific projects have included:

• Process redesign to maximize the use of technology
• Transportation review to improve efficiency and/or service
• Business office reviews focusing on efficiency and effectiveness
• Human resource/personnel functional review to maximize effectiveness
• Other support functions