Reimagining healthcare: The state of staffing and remote work in acute care

Staffing shortages and remote work are shaping the new normal for healthcare labor management. Hospitals and health systems continue to face an environment of unprecedented labor shortages while many are grappling with operationalizing remote work for nonclinical staff. Our panel shares essential considerations of the current and future state of these issues, bringing together healthcare leaders across human resources, operations, and transformation to discuss real-world considerations from technology to productivity.

Learning objectives:

• Review the panel’s remote working plans in the areas of operations, technology, and culture and discuss effects on the organization.
• Examine approaches for managing the current staffing shortages.
• Explore forward-looking strategies to manage efficient staff utilization in today’s hospital environment.

Panelists:

• Alison Avendt, chief operating officer at McLaren St. Luke’s
• Dallis Howard-Crow, chief human resources officer at UC Health
• Frederick van Pelt, chief clinical transformation officer at UAB Medicine

Moderator:

• Sharon Ulep, principal at Plante Moran