Behavioral-Based Interviewing
The Behavioral-Based Interviewing training is a one-day workshop designed and conducted by experienced professionals in the field of psychology. The program, which can be customized to your specific organization, features a brief discussion on the merits of behavioral interviewing, an informational film, and hands-on training on how to write and use behavioral-based interview questions.
Some benefits of behavioral-based interviewing compared to traditional interviewing include:
- Organizations make better hiring decisions.
- Specific interview questions are created that target important behaviors for successful job performance
- It becomes more difficult for candidates to “fake” their responses during interviews.
- The interview process is more legally defensible.
- Hiring decisions are based upon important job related data.
Conflict Management
The Conflict Management training is designed and held by experienced Plante & Moran psychologists. The program gives an overview of some tools and techniques that all employees, from line-staff to executive positions, can benefit from.
Why Conflict Management?
- Studies show that managers can spend between 25-50 percent of their time managing conflict. This results in a lot of wasted time and money.
- Conflict, defined as existing when two parties have incompatible goals, is neither good nor bad. Instead, the way conflict is handled can be positive or negative.
- This workshop gives individuals insight into their own conflict management tendencies.
- The workshop also includes tips on avoiding negatively handling conflict, and also on preventing the conflict from escalating.
