Happy employees = happy customers
Research shows that employees who are engaged at work have a tendency to be more self-motivated, reliable and have higher levels of loyalty. They also have higher levels of customer approval and service quality and often achieve and surpass their goals.
Our organization consultants can devise a survey tool that measures employee engagement to examine the commitment, ownership, pride, loyalty, and satisfaction of your employees. With this information, you'll be able to reinforce employee behaviors and develop methods to address shortcomings in engagement scores.
To realize a successful culture change, there must be a clear understanding of your organization, including its current values and culture, its goals and vision for the future, and its structure and how the structure works. We can assist in the creation of a culture survey to assess your overall organization’s efforts in changing the organization’s culture.