4 minute read
Outsourcing IT services is the "new normal." But is it for you?
Whether you need to augment staff, complete a one-off project, or farm out an entire IT function, outsourcing can be a stroke of genius or a huge mistake. Is strategic outsourcing right for you, and how do you leverage it?
3 min read
Eight tips for a successful Customer Information System (CIS) implementation
A CIS (Customer Information System) implementation can seem daunting, but with proper planning and risk awareness, you can rollout a successful new system to your staff and customers.
3 min read
Adopting Electronic Plan Review software? Smart cities should consider these six items
Is your community ready to adopt Electronic Plan Review? EPR, or ePlan, offers significant benefits to communities but requires planning and forethought. We break down six considerations for adoption.
6 min read
The devil is in the data: Optimizing value in the digital age
Are you making full use of the data you collect? Here are some practical ways to gain the upper hand.
Deep dive: Technology strategies for government entities
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