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November 8, 2017 Article 2 min read
There are several important steps all organizations should take to improve internal controls and prevent a social media hack or worse. Read more at Crain’s Detroit Business.

Young girl checking her phone for updates. Last Thursday evening, President Trump’s twitter account, @realDonaldTrump, was deactivated by a departing Twitter employee. The account remained inactive for 11 minutes.

Earlier in the day, the President had congratulated the Houston Astros on winning the World Series. Maybe the employee was a Dodgers' fan. In all seriousness, though, how could a support-level employee at Twitter shut down the account of the President of the United States?