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Process Consulting

IT functions are often charged with doing more with less, including providing new services, speeding up turnaround times, and improving accuracy and customer experiences. If your organization is like many, you may see a gap between these demands and your capacity to deliver. Legacy technologies, workarounds, ineffective processes, shadow systems, and management structures can all impede your progress. We'll take a holistic look at your operations to improve the interplay of people, processes, and technology to ultimately improve service, and reduce cost, variability, and risk.

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Our clients say

I can’t say enough good things about the team, they are incredible to work with, and they are very diligent and very detailed. I have worked with a ton of consultants, and what I appreciated most was that Plante Moran never acted like outside consultants. They truly became part of our family, and they took ownership and felt a great deal of responsibility for successful outcomes along with us. I knew we weren’t alone, we were truly partners.

Tammy Evans Assistant Superintendent and Chief Information Officer, Oakland Schools

Our Team

We have extensive expertise applying operations improvement methodologies (several of our consultants are certified in LEAN and Six Sigma) and other waste-reducing principles. We'll help you achieve significant improvements in productivity and efficiency by implementing technology to transform your operations with a focus on continuous improvement.

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Dennis Bagley Partner, Technology Consulting Practice Leader