Senior living facility.

Senior Living Operations Consulting

Turning operational challenges into growth opportunities

Many senior living organizations face mounting pressures. From rising costs to shifting resident expectations and evolving care models. These challenges make it difficult to stay efficient and deliver exceptional services, and for many, growth through new products, repositioning, or acquisitions feels out of reach until operational improvements unlock the capacity for long-term strategy.

Plante Moran Living Forward helps you overcome these barriers. Our client-focused assessments spark operational innovation that strengthens your business model and restores financial health. When your organization is stable and profitable, growth becomes achievable.

The results are transformative. Together, we build a tactical roadmap that elevates performance and supports strategic growth. Our goal is to help you create a thriving senior living community that consistently delivers high quality care.

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What is our Business Life Cycle Renewal Process, and how can it help your business optimize its potential?

Strategic planning

Organizational alignment to achieve transformation and long-term sustainability.

Strategy & operational alignment

Connect strategy to daily operations for improved efficiency, accountability, and results.

Comprehensive operational assessment

Operational analysis of processes, benchmarking, and optimizing performance.

Operating model development

Design tailored operating models to optimize staffing, workflows, and financial outcomes.

Operational advisory & asset management

Coaching and advisory support to implement tactics and drive performance.

Census development & sales evaluation

Drive census growth with referral review, optimization, marketing strategies, and ongoing support.

Sales & marketing advisory

Boost occupancy with targeted sales and marketing strategies that drive conversions.

Skilled nursing census development

Drive census growth in skilled nursing through targeted strategies and market focused outreach.

Clinical services pricing analysis & assessment tools

Optimize care quality and pricing through review and data driven insights.

Fixed & variable cost pricing

Analyze clinical, fixed, and market costs to build accurate, competitive pricing models.

Market pricing assessment

Evaluate pricing models against market benchmarks to drive competitiveness and profitability.

Capital & monthly service fee analysis

Analyze capital structure and monthly fees to support financial sustainability and market alignment.

Operator search, affiliation review, & corporate structure

Identify and secure the right operating partners and overhead to achieve long-term success.

Skilled Nursing Facility mock survey & clinical advisory

Obtain compliance and quality through mock surveys and clinical guidance.

Minimum data set advisory & Patient-Driven Payment Model rate analysis

Optimize reimbursement and compliance through MDS guidance and PDPM rate evaluation.
NOI IMPROVEMENT
22%
Seven Acres Jewish Senior Care | Houston, TX
NOI IMPROVEMENT
13%
Redeemer Health | Philadelphia, PA
NOI IMPROVEMENT
12%
St. Anne’s Community | Rochester, NY

Consultants with firsthand operational insight

Our consultants are operators at heart, having led senior living communities and large multi-site organizations themselves in their former roles. This firsthand operational experience shapes every recommendation we make. We deliver practical, informed guidance that addresses immediate pressures, supports growth, and elevates resident care.

You get a team of industry professionals who tailor effective, tactical improvement plans for your organization, drawing on thorough assessments of your current operations. Our approach is grounded in real-world insight and a commitment to strengthening your financial foundation for the future.

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