I work with hospitals, health systems, physician practices, and payors to identify and develop data-driven solutions that will enhance and improve the quality of care, patient safety, the patient and employee experience, and the overall financial performance of the organization.
My previous work experience includes executive leadership roles in operations, healthcare quality, and patient safety. My passion is making healthcare better, safer, and more efficient. Working as a consultant gives me the opportunity to partner with healthcare leaders, providers, and frontline caregivers to help them solve complex problems. Clients appreciate that I’m their partner in solving their most challenging issues in a way that promotes long-term success as well as enhances the culture of continuous improvement and quality.
My workplace philosophy is that healthcare providers work way too hard not to have a ton of fun doing it, so I make it a point to make the workplace, and the work itself, fun and engaging for everyone. The most serious of work, done in the right way, can ignite a passion among teams that will yield unstoppable results. This philosophy has led me to win a national award for employee engagement in a former role.
With more than 25 years of experience, my greatest accomplishments include building a program that was nationally recognized as a Malcolm Baldridge “Area of Strength” as well as helping struggling organizations escape the financial penalties they were incurring as a result of poor performance across operational and quality metrics. I’ve spoken nationally on the topics of healthcare quality, risk management, and patient safety, and I’m often asked to speak on process improvement and its ability to drive sustainable improvements in the areas of quality, patient safety, reimbursement, and employee engagement.
I have a bachelor’s degree in science in nursing from Deaconess College of Nursing and a doctorate of jurisprudence from Southern Illinois University School of Law. I’m a former member of the Illinois State Bar Association and American Bar Association. I’m a graduate of the IHI Patient Safety Executive Program.
When I’m not at work, I’m a runner and a rower. I love to travel and to host friends and family at our home. I spend my free time with my husband and son, and we are active in our church. I also volunteer as a moot court judge for my law school alma mater.