Learn from leaders

Almost three years into the COVID-19 pandemic, most organizations have adapted to its myriad challenges, but some have thrived. What gave the most successful organizations their edge? Listening to, communicating with, and empowering their people.

The past two years have dealt business and government leaders challenges like no other. There’s no playbook for navigating a pandemic; yet successful organizations have embraced change and innovated, leaned into technology, and approached remote work in new ways.

Jeni Britton Bauer provides a master class for entrepreneurs starting a new business or leaders of organizations in transition. Her message? Try new things, learn from your mistakes, get up and try again, and most importantly — lead with humility.

Starting on the shop floor and working his way up to the C-suite, Keats Manufacturing CEO Matt Eggemeyer learned the secret of many successful multigenerational organizations: investments in staff and culture pay for themselves many times over.