Transitioning the lab from a clinical partner to a business partner
The traditional services provided by a lab — collecting samples, performing tests, delivering results —already make it an important clinical partner, but perhaps not a unique or indispensable one in an era where the C-suite may be looking to trim overhead by outsourcing. However, in-house labs can dramatically amplify their value if they also make themselves good business partners and tie their activities to their organization's strategic goals. No outside lab is in a better position to understand and own those goals. For labs that want to integrate better with their organizations, here are some "how-tos" from the nation's top lab leaders.