Skip to Content

Toyota sweeps supplier relations ranking in study as “most preferred” customer

June 22, 2020 In The News 3 min read
Authors:
Dave Andrea
The 20th annual WRI study shows significant improvement in scores for Toyota and FCA only. Find out what Plante Moran’s Dave Andrea has to say about this year’s results.
Man in a lab wearing a VR headset

Results of the 20th annual North American Automotive OEM-Supplier Working Relations Index® (WRI®) Study are in, and they tell quite a story. The study ran from mid-February to mid-April, and respondents represented 841 salespersons from 503 Tier-1 suppliers.

One of the most impactful findings of the study is that, of the six major U.S. and Japanese automakers, only Toyota and FCA made significant improvements in their scores compared to the previous year. Plante Moran’s Dave Andrea discusses the results as well as the unprecedented challenges facing the automotive industry, how they impacted this year’s study, and what’s next for the industry.

Related Thinking

U.S. government building.
September 22, 2023

IRS halts processing of new ERC claims; new processes to be implemented

Article 9 min read
Business professionals walking around manufacturing facility.
Sept. 19, 2023

Inflation Reduction Act: Section 45X advanced manufacturing production credit

Webinar 1 hour watch
Business professionals in modern conference room discussing considerations for nearshoring.
September 19, 2023

Nearshoring to Mexico: Key considerations for manufacturers

Article 5 min read