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May 5, 2017 1 min read
With Plante Moran, experience counts.

Image of four people around a table 

We promise our clients an engagement that's much more than a professional transaction.

Our quarterly client satisfaction surveys clue us when we’re on track or when corrections need to be made.

Infographic describing 2016 client satisfaction results

Plante Moran uses a scientific methodology to measure client satisfaction: a survey performed by an independent firm that uses the American Customer Satisfaction Index (ACSI) methodology to compare our composite client satisfaction score against a diverse group of organizations. Our score is 91; to give you an idea of what that really means, best-in-class client-service companies Amazon, Apple, and Costco scored 86, 84, and 83, respectively.

We promise our clients an engagement that's much more than a professional transaction.

We pride ourselves on offering the best experience for our clients and our staff, striving to make each year better than the last.