I was in a colleague’s office recently and noticed a sign on her desk: “Tell me, and I’ll forget. Show me, and I may remember. Involve me, and I’ll understand.”
When I first read it, I thought, “That’s a great sentiment, and absolutely true.” Upon further reflection, however, I believe that pithy statement encompasses what Plante & Moran is all about.
We put a lot of time and effort into training our staff. While that training is critical in developing technical skills, we also realize that the best training comes from doing, from being a part of something. From day one, we go to great lengths to involve our staff (this goes for interns, too!) to provide them with the real-world experience that creates a professional. This encompasses everything from inviting staff to sit in on client calls or attend clients meetings to involving them in periodic client service reviews (a process that involves analyzing how we’ve served clients in the past and determining opportunities to provide additional services in the future). We know that partners help create other partners and that the professionals leading our firm today are strong largely because they benefited from those that came before them.
What about you? What kinds of things does your organization do to involve your staff? What are some of the ways that your people help make a difference?