Hospitals & Health Systems

Improve performance, balance risk, and achieve your goals

We can help you with:

• Operations improvement: If you’re trying to solve the same problems, year after year, it might be time for our CLEAR© transformation. Our proprietary CLEAR process improvement tools are uniquely designed for the healthcare environment, honor proven methodologies such as PDCA, Lean, and Six Sigma, and incorporate Business Process Management concepts around labor and supply management. With a team of clinical experts, we offer workshops and drive implementation through SMART action plans. Our methodologies address culture challenges throughout the process and enable your front-line team to drive sustainable change.
• OR/ED transformation: Is your operating room (OR) or emergency department (ED) in urgent need of care? Focusing on the two front doors of every hospital — the operating room drives more than 60 percent of hospital revenues, and the emergency department drives 70 percent of hospital admissions — our operational performance experts measure your organization’s performance against industry best practices for efficiency and safety and provide improvement recommendations. Our approach, with short-term deployment and long-term sustainability, addresses everything from surgical and emergency services, to discharge processes and practice management optimization. Contact our OR/ED process improvement leader.
• Labor management: Are you using labor benchmarking to manage your business? Our experts will investigate the factors driving your labor costs and help you implement change to leapfrog your competitors. Labor benchmarking is a foundational tool to managing costs and right-sizing labor, to services in your organization. Our expertise and unique tools will help you achieve optimal results.
• Healthcare analytics: In healthcare, data drives life-changing decision-making. We’ll help you draw insight from your financial and operational performance data to transform your business and improve patient outcomes. Our field-proven experts will help your clinical staff, executive leadership, and information technology teams triage, assess, and create value from your data.
• Reimbursement and payment advisory: Our reimbursement experts will help you not only prosper in the current value-based environment, but also develop strategies for a sustainable and successful future. And, we do more than deliver on-time, accurate reports — we conduct more than 1,000 analyses annually. We’ll analyze your cost reports, compare them to benchmarks when appropriate, and provide actions steps to improve your operations and finances. Contact our reimbursement leader.
• Turnaround and restructuring: Is the fundamental mission of your hospital compromised due to the uncertainty of healthcare reform and the financial crises occurring in many states? We’ll help you develop centers of excellence that will expand revenue while prioritizing clinical quality and patient satisfaction. We partner with large public hospitals, urban safety-net hospitals, rural hospitals, community-based hospitals, and a variety of other healthcare providers to improve overall performance and create a sustainable path forward. Contact our healthcare restructuring expert.
• Audit: We know your financial statement audits are complex, considering all of the units that may flow up into your main health system. We’ll put findings into perspective — within the context of your health system and the healthcare industry — and help you make critical decisions. Our goal is simple; clear communication, no surprises.
• Tax planning, structuring, and compliance: With a constant pulse on tax law changes and regulations, our hospital experts will provide proactive tax advice to help you meet your goals and make sure no dollars are left on the table. We’ll help you achieve compliance with ACA provisions such as Section 501(r), prepare and process Forms 990, and consult on parking tax and unrelated business income activities.